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Social and Emotional Counselling
People suffering stress or personal difficulties as a result of the drought, or are concerned about a friend or family member in that situation, can contact a counsellor who will assist them with free social and emotional counselling.
The FRSP funds organisations to provide the face-to-face confidential and personal counselling and support measures to drought-affected families and individuals.
Centrelink psychologists and social workers also provide face-to-face counselling through Centrelink’s Customer Service Centres.
In addition, Centrelink’s social workers provide a telephone counselling service through the Drought Assistance Hotline.
Further details on social and emotional counselling can be obtained from the FRSP page on the Department of Families, Community Services and Indigenous Affairs website.
More information can also be obtained by phoning 1800 050 321 or visiting the Family Relationships Online website.

The FRSP funds organisations to provide the face-to-face confidential and personal counselling and support measures to drought-affected families and individuals.
Centrelink psychologists and social workers also provide face-to-face counselling through Centrelink’s Customer Service Centres.
In addition, Centrelink’s social workers provide a telephone counselling service through the Drought Assistance Hotline.
Eligibility Requirements
Free counselling is available to anyone affected by drought.For more information and to receive assistance
The first point of contact and referral for drought counselling assistance is the Drought Assistance Hotline on 13 23 16.Further details on social and emotional counselling can be obtained from the FRSP page on the Department of Families, Community Services and Indigenous Affairs website.
More information can also be obtained by phoning 1800 050 321 or visiting the Family Relationships Online website.
- For information relating to recent changes to counselling funding read the Additional funding for social and emotional counselling fact sheet
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Last Updated: 04 Dec 2007
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