Oyster Shipment Interactive Voice Response System

Movement controls are currently in place in NSW to manage biosecurity risks posed by shipping cultivated oysters and cultivation equipment between NSW estuaries. These controls include the:

• Pacific Oyster permit conditions (made under Division 2A of the NSW Fisheries Management (Aquaculture) Regulation 2017)
• Pacific Oyster Mortality Syndrome Quarantine Orders.

Oyster aquaculture permit holders must record all oyster and oyster equipment shipments made between estuaries using the Oyster Shipment Logbook system. A comprehensive shipment rules report has been developed to assist oyster growers to identify lawful shipments under these control measures.

In mid-2014 all NSW Oyster aquaculture permit holders were mailed the necessary documentation to use the system. Contact the Aquaculture Administration Officer on 02 4916 3919 for more information about this. This documentation includes a system user guide and login details. Oyster aquaculture permit holders will be able to continue to use the logbook shipment system as an alternative but will be encouraged to use the IVR system where possible as it significantly reduces the effort required by oyster aquaculture permit holders to notify NSW DPI about planned shipments and improves traceability of oyster movements. The system has been programmed with the relevant movement controls so that only details of lawful shipments can be lodged. In addition oyster aquaculture permit holders can request a printed report of their shipments made using the IVR which may assist in the management of their business by contacting the Aquaculture Administration Officer on the number above.

The IVR system allows oyster aquaculture permit holders to use a push button type phone (including mobile) to record details of a planned shipment. The phone keypad is used to enter details such as permit number, personal identification code, lease numbers, estuary codes, oyster quantities, cultivation types and shipment dates. Most shipments can be completed in less than 3 minutes. The system provides a shipment identification number that is to be recorded for travelling with the shipment.

Estuary Identification Codes

Depending on the type of shipment estuary identification codes may need to be entered by oyster aquaculture permit holders when lodging shipments. These codes are listed below and also appear in the system user guide.

NSW Estuary Identification Numbers