FishOnline

About FishOnline

FishOnline is the department's web based system for administering commercially related fishing activity.  The system is used for all business related transactions and catch and effort reporting.

The platform allows for customers to use the system themselves. FisherDirect and FisherMobile are the components of the system that have been developed to accommodate self-service at any time of the day or night. FisherDirect and FisherMobile are progressively being rolled out with functionality growing over time in line with identified needs related to administration and management.

What's new

NSW Fisheries is currently piloting Digital Authorities on the FisherMobile App. Only commercial fishing licence plastic cards and the plastic commercial fishing business endorsement cards are available digitally. Plastic fishing boat licence cards are excluded.

If you are interested in replacing your plastic card(s) with a digital authority which will provide you with real time access to your commercial fishing authority information on your smart phone, then refer to the Digital Authorities Information Sheet (PDF, 358.64 KB) .

Register your interest here to receive notification of when digital commercial fishing authorities become available: (it’s free and without obligation).

Note: An email / sms will be sent based on your customer account information.

Privacy Statement

Your privacy is protected under the Privacy and Personal Information Protection Act 1998. Visit the Privacy statement for more information about how the Department manages your personal information.

FisherDirect

FisherDirect is an online computer based system available for use by commercial and charter fishing business owners, commercial fishers, commercial fishing boat licence holders and their appointed agents. FisherDirect allows you "direct" access to a range of online services tailored to your individual requirements. Currently FisherDirect offers transactions associated with:

  • catch and effort reporting
  • the appointment of agents
  • the posting of advertisements for sale and trade
  • enquiries on quota, fishing business and licence transactions
  • FisherDirect users can also access their own financial account information, including the ability to view and pay invoices online using a credit card through a secure gateway.

Find out more information about FisherDirect.

FisherMobile

FisherMobile is a smartphone/tablet/iPad application for use by commercial fishers to interact with the FishOnline system in a mobile capacity. Key FisherMobile functions include:

  • access and view real time quota balances
  • submit catch and effort reports while on the move
  • access digital authority details
  • submit fishing activity reports

Find out more information about FisherMobile.

Register for FishOnline

FishOnline contacts/support

A FishOnline Helpline is available during business hours (Monday to Friday) to provide assistance with the FishOnline applications.

If you have any questions or queries relating to the system, including registration for FisherDirect and FisherMobile or agent permissioning, the following forms of contact are available to you.

If your query does not relate to FishOnline, please refer to the Contact NSW Commercial Fisheries page so that you can direct your enquiry to the appropriate division.

OptionDetails

Business Hours Phone Number

1300 720 662 (Monday to Friday 8.30am to 4.30pm)

FisherMobile After Hours Phone Number (02) 4424 7418 (Outside business hours)

Fax

(02) 4424 7449

Email

fishonline.support@dpi.nsw.gov.au

Post

FishOnline Support
Locked Bag 3020
Nowra NSW 2541

FishOnline Catch Records (02) 6648 3921 or catch.records@dpi.nsw.gov.au

Last updated: 24 May 2017