The audit program for Exhibited Animals allows the Department to verify that licensees are complying with the Exhibited Animals Protection Act 1986 and Exhibited Animals Protection Regulation 2010. The audit and compliance program also assures the industry that a robust system is in place to maintain the integrity of the industry, which is consistently applied, and is risk based.
The aim of this document is to provide both Compliance Officers and licensees with a consistent information and understanding of the audit process. This guidance document can also be used by licensees to understand why defects are identified during audits, and the severity of potential defects.
Most exhibiting facilities are required to comply with requirements specified in clauses of the regulation (19-39) as well as the prescribed standards.
The requirements of all the standards and legislation relate to three main outcomes:
These three outcomes are used as the guiding principles for the audit program and assessment of the industry.
An audit is a process where an authorised auditor visits a facility or display site to assess compliance. During the audit the auditor carries out an inspection of the facility/site and reviews documentation (including procedures, work instructions and monitoring records).
During a licensing or compliance audit, the authorised officer will check that the licensee is:
The auditor has a list of areas that must be checked and use a checklist to document evidence of compliance or non-compliance.
Before the auditor leaves the facility, they will ask themselves the question ‘Is the licensee managing the display of animals in a manner that is safe, complies with the relevant standards or condition of licence’?
If the auditor does not have confidence that licence conditions are being met, they will:
If the auditor identifies an area that is not compliant, they will raise a corrective action request (CAR).
A CAR identifies the non-compliance, and generally allows the licensee a period of time to take action to address the issue.
The CARs identified during audits are rated as minor, major or critical, depending on their severity. Each CAR attracts a numerical value, the total of which determines the overall audit outcome.
|CAR category||Numeral value|
When deciding what rating to apply to a non-conformance, an auditor will take into account::
The Auditor will use a guide to help categorise CARs.
A minor CAR is a non-conformance, which threatens neither the effectiveness nor the assurance provided by the audit program.
Minor non-conformances are generally administrative or technical in nature, and are low risk to the effective operation of the system.
A major CAR is a non-conformance where there is a significant breakdown in the implementation or documentation of controls, which threatens the effective operation of systems.
A critical CAR is a non-conformance which, in the opinion of the authorising authority, seriously threatens the effectiveness of the systems or controls in place and has, or will, have an impact on human safety or animal welfare.
Table 4 is a guideline for CARs raised in audits, based on existing knowledge and data, and are typically the main areas of risk. It should be noted however that these are guidelines only and intended to be used in conjunction with other available resources and the professional judgement and knowledge of the auditor.
If an exhibitor does not rectify any CAR or defect identified during an audit within the required timeframe, the original CAR can be reissued, and a further CAR or defect often issued, impacting the overall audit result.
At the conclusion of the audit, the allocated points for each CAR are added to give a total rating for the business, from an ‘A’ to an ‘E’ rating.
|Rating||Total number of allocated points||Audit result|
|A||0 - 15||ACCEPTABLE|
|B||16 - 31||ACCEPTABLE|
|C||32 - 47||MARGINAL|
|D||48 - 63||UNACCEPTABLE|
|E||64 AND ABOVE||UNACCEPTABLE|
If an authority holder receives an unacceptable audit result:
|Rating||Maximum period for follow up audit (s)||Unacceptable follow up audit||Acceptable follow up audit|
|UNACCEPTABLE||1 month||Remain on 1 monthly audits and additional enforcement action||12 months|
|MARGINAL||12 months||1 month||12 months|
|ACCEPTABLE||12 months||1 month||12 months|
Routine audits will generally be carried out on an announced basis, however unannounced or unscheduled audits may be carried out. These audits can be in response to complaints, other matters requiring investigation or to monitor compliance.
The auditor will document the audit, all findings and CARs raised in an audit report. This report will generally be completed while the auditor is on site.
They will discuss the findings, any non-conformances identified, and expected timeframes to correct the non-conformances.
The audit report will be sent to you, either as hard copy or electronically.
If you have any questions regarding the findings contained in the audit report, it is recommended you contact the auditor to discuss, before your next audit.