The impact of fire, flood and other natural disasters can affect primary producers beyond their own resilience levels requiring assistance to recover personally and financially.
NSW Department of Primary Industries (NSW DPI) and Local Land Services (LLS) coordinate and provide recovery assistance and advice to landholders, primary producers, commercial fishers, and other industries impacted by a natural disaster event.
Farmers are encouraged to report damage caused by natural disasters including agricultural losses, crops and stranded, injured or deceased livestock. This will assist NSW authorities determine the extent of damage and assess potential support measures.
Farmers can report damage to the Local Land Service on 1300 795 299.
Primary producers who require assistance or advice on livestock welfare, pastures or land management, or wish to report damage should contact their Local Land Services office on 1300 795 299.
Visit Emergency management for recovery information on a range of topics including feeding and health related issues in livestock, managing pastures and aquaculture issues.
Rural Resilience Officers and Rural Support Workers also provide information on support available for farming families recovering from natural disasters and can connect them to relevant service providers. Please contact:
As a result of damage sustained during a natural disaster, local government areas can be declared natural disaster zones, opening access to financial assistance. Emergency NSW has information on a range of assistance measures, including Personal Hardship and Distress assistance, low interest loans and transport subsidies.
The Rural Assistance Authority (RAA) Natural Disaster Relief Scheme assists primary producers (including commercial fishers and oyster growers), small business operators, non-profit organisations and sporting and recreational clubs affected by flood/fire/storm damage or other declared natural disasters. For the most recent information or to download forms contact the RAA on 1800 678 593.
Assistance available includes:
The Office of Emergency Management can provide disaster relief grants to eligible individuals and families whose homes and essential household items have been destroyed or damaged by a natural disaster. People with limited financial resources and no insurance may be eligible for assistance for essential household items and structural repairs to the home.
For information about the disaster relief grants and the eligibility criteria call the Disaster Welfare Assistance Line on 1800 018 444.
The Rural Financial Counselling Service NSW provides free and impartial financial counselling to eligible primary producers, fishers and small rural businesses who are suffering financial hardship. This includes support to manage the challenges of change and adjustment.
For RFC counsellors, their contact details and offices visit NSW Rural Assistance Authority or phone 1800 678 593.
The Australian Government Department of Human Services provides help for farmers and their families experiencing financial hardship. To be eligible:
Contact: Farmer Assistance Line phone 132 316 or your local Rural Financial Counsellor.
Family and Community Services offer the following services:
Small Biz Connect is a quality, personalised and highly subsidised business advisory program for small businesses in NSW, including agribusinesses. Call 1300 134 359 to make an appointment with your local business advisor.
Rural Adversity Mental Health Program (RAMHP) provides a range of information services to individuals, communities and service providers to link rural and remote people to the help they need. This includes information on where to access services, common mental illnesses and how to keep mentally healthy, as well as the Glove Box Guide to Mental Health.
Provides advice, personal support and referral to social services.
Contact: 13 72 58.
Provides personal support, farm visits, advocacy, clothing and some financial assistance.
Contact: (02) 9560 2666.
Free replacement of birth certificates, marriage certificates and change of name certificates through the Registry of Births Deaths and Marriages.
Contact: Michelle Gould - (02) 9035 6411
Motorists whose cars have been written off as a result of a natural disaster may be eligible for a stamp duty refund on their replacement vehicle. Refunds are made where the written off vehicle was comprehensively insured and the insurance does not cover duty for a replacement vehicle.
Contact: Office of State Revenue - 1300 139 814
If you have a query relating to insurance you can call the Insurance Council on 1300 444 557. This service is available to all.
Legal Aid NSW helps people with their legal problems. Legal Aid NSW lawyers can provide free legal advice and minor assistance to people affected by disasters on a range of issues including insurance, tenancy, credit and debt problems and what free legal assistance may be available in your area.
Contact: LawAccess NSW - 1300 888 529
Contact NSW Rural Resilience Program staff for advice on the most relevant support services for your needs.