A FishOnline Helpline is available during business hours (Monday to Friday) to provide assistance with the FishOnline applications.

If you have any questions or queries relating to the system, including registration for FisherDirect and FisherMobile or agent permissioning, the following forms of contact are available to you.

If your query does not relate to FishOnline, please refer to the Contact NSW Commercial Fisheries page so that you can direct your enquiry to the appropriate division.


Business Hours Phone Number

1300 720 662 (Monday to Friday 8.30am to 4.30pm)

FisherMobile After Hours Phone Number (02) 4424 7418 (Outside business hours)


(02) 4424 7449



FishOnline Support
Locked Bag 3020
Nowra NSW 2541

FishOnline Catch Records 1800 994 850 or

Last updated: 20 Oct 2017