Ahead of the NSW state election on 25 March 2023, the NSW Government caretaker period has commenced. Limited updates will be made to this website during this period.
Currently individuals have the option to:
Registration for AquaDirect is only available to individuals.
You must meet the following criteria in order to register to use AquaDirect.
Note: Individuals who wish to transact online but hold one or more permits and/or leases in a partnership or a company name must be appointed and permissioned as an agent of that customer and permissioned appropriately.
If you meet one or more of the above criteria, complete and submit FOL Form 1 AquaDirect User Access Application.
Once your application is processed, you will receive email notification of the account creation and will be issued a temporary password. You will be required to change this temporary password the first time you log into the AquaDirect system.
Login to FishOnline - AquaDirect
Refer to the AquaDirect Demonstrations and/or Frequently Asked Questions for accessing and using AquaDirect.
Agents can be appointed to operate in the AquaDirect system on behalf of another person.
You are responsible for choosing your agent and anything they do for you online, so it is important that you are careful about who you choose as an agent and what level of access you provide them. For this reason, the Department takes no responsibility for any action your agent does while transacting online on your behalf. If you are unsure what level of access you are providing please Contact Us before finalising any agent appointment.
In order to be eligible to appoint an agent you must meet the following criteria:
You are:
Anyone can be appointed as an agent, providing they:
To apply to appoint an agent, you and your nominated agent will need to complete and submit FOL Form 2 AquaDirect Agent Authorisation Application.
Note: AquaDirect provides for online agent authorisation and access right management, including the removal of agents and/or their permissions. However, if the person you wish to appoint is not a registered customer of AquaDirect they must still complete the required forms for registration and agent authorisation.
If you are registered as an AquaDirect user you have the ability to remove and manage your agent's access online. Your changes will take effect immediately. See the AquaDirect demonstration "Agent Management" if you require assistance with this process.
Alternatively, you can complete and submit FOL Form 3 FisherDirect Revoke and Vary Agent Permissions Form