COVID-19 Home

For the latest COVID-19 Health Advice and restrictions visit NSW Government's COVID-19 webpage

For COVID-19 queries that are primary industries related, you can call 1800 680 244 (Select option 6) between 9am and 5pm business days, or email

COVID-19 and your business

As regulations may change, all individuals should regularly check public health orders to ensure they understand their obligations. For further information, visit COVID-19 rules | NSW Government

Make your workplace COVID Safe

Show your commitment to COVID Safety and help keep our industry and communities safe.

Work Safe Australia have a range of resources to help workplace implement COVID Safety measures.

NSW Health have a variety of posters, factsheets, digital resources and translated resources on COVID-19.

Visit the COVID Business webpage for more information.

Guidance for businesses with linked COVID-19 cases

For further information on guidance when your business is linked with a COVID-19 case, visit Guidance for businesses with linked COVID-19 cases | NSW Government

Food processing and manufacturing businesses

The Workplace Health Management Plan Template (PDF, 393.67 KB) has been developed to help employers and employees understand how to work safely during a human health event that impacts the workforce, such as COVID-19

Abattoirs and the meat processing industry

NSW Health in consultation with SafeWork NSW and the NSW Department of Primary Industries developed an Incident Action Plan (IAP) for the meat processing industry to raise preparedness in the event of an outbreak.

The Incident Action Plan and Guideline provides the detail about how business can prepare for and prevent an outbreak of COVID-19 and how a local health authority will engage with the business.

Download the IAP:

Meat processing facility Incident Action Plan for a confirmed case of COVID-19 

The Animal Welfare and Business Continuity Self-Assessment (PDF, 281.93 KB) and the Workplace Health Management Plan Template (PDF, 393.67 KB), are available to  support the meat processing sector.

COVID-19 Case Studies

Feedback from industry has suggested that sharing learnings from COVID-19 affected businesses are extremely powerful to improve COVID-19 risk management across primary industry sectors. Several case studies have been developed which represent actual NSW businesses that NSW DPI has worked with to manage COVID-19 incidents.

You can view the case studies here. Business names have been removed to maintain confidentiality.

Service NSW QR code on-farms

Business and organisations registered as COVID safe can access their NSW Government QR code and other customised resources online at NSW Government QR code and business resources.

For the purposes of on-farm activities such as harvest, bull/ram sales, shearing, and other activities where you have larger on-farm visitors than usual, primary producers are encouraged to:

  1. Keep a register of visitors. The organisers can choose how they do this, i.e QR code, sheet of paper, etc.
  2. This list needs to be made available to NSW Health, if requested, within 4 hours either as an excel or csv file to support contract tracing. If they are using a QR code this information is already provided.
  3. Hold this information for 4 weeks.
  4. The business is encouraged to complete an Agriculture COVID Safety Plan to ensure they meet all COVID safety requirements.

Agricultural contracting businesses are encouraged to have a QR Code and COVID Business Safety Plan.

COVID-19 Support Package

The NSW Government will provide financial assistance, support measures and tax relief to help businesses and people across the state impacted by the current COVID-19 restrictions. For full details, visit:

Business Concierge - Support for your business

NSW Government has a free Business Concierge service to provide guidance to businesses. To book a session with the Business Concierge, call Service NSW on 137788, or visit the Business Concierge webpage.

See the NSW Government page for a range of mental health services that can support you and your employees.

Small business 'Prepare for the unexpected' business continuity plan

The NSW Small Business Commission has a 'Prepare for the unexpected' business continuity plan for small business to prepare for unexpected risks of disruption to their business. This resource includes a pandemic check list.

Travelling to and from NSW

The latest updates on border crossings can be found on travel to and from NSW.

For information on travel into bordering states please click on the relevant location below.

For specific state information on permits or passes for primary industries related workers, visit: