Oyster Shipment Interactive Voice Response System

Movement controls are currently in place in NSW to manage biosecurity risks posed by shipping cultivated oysters and cultivation equipment between NSW estuaries. These controls include the:

Oyster aquaculture permit holders must record all oyster and oyster equipment shipments made between estuaries using the Oyster Shipment Logbook system. A comprehensive shipment rules report has been developed to assist oyster growers to identify lawful shipments under these control measures.

In mid-2014 all NSW Oyster aquaculture permit holders were mailed the necessary documentation to use the system. Contact the Aquaculture Administration Officer on 02 4916 3919 for more information about this. This documentation includes a system user guide and login details. Oyster aquaculture permit holders will be able to continue to use the logbook shipment system as an alternative but will be encouraged to use the IVR system where possible as it significantly reduces the effort required by oyster aquaculture permit holders to notify NSW DPI about planned shipments and improves traceability of oyster movements. The system has been programmed with the relevant movement controls so that only details of lawful shipments can be lodged. In addition oyster aquaculture permit holders can request a printed report of their shipments made using the IVR which may assist in the management of their business by contacting the Aquaculture Administration Officer on the number above.

The IVR system allows oyster aquaculture permit holders to use a push button type phone (including mobile) to record details of a planned shipment. The phone keypad is used to enter details such as permit number, personal identification code, lease numbers, estuary codes, oyster quantities, cultivation types and shipment dates. Most shipments can be completed in less than 3 minutes. The system provides a shipment identification number that is to be recorded for travelling with the shipment.

Estuary Identification Codes

Depending on the type of shipment estuary identification codes may need to be entered by oyster aquaculture permit holders when lodging shipments. These codes are listed below and also appear in the system user guide.

NSW Estuary Identification Numbers

Estuary

Identification #

 

Estuary

Identification #

Bega River

1

 

Moruya River

32

Bellinger River

2

 

Murrah Lagoon

33

Bermagui River

3

 

Nambucca River

34

Botany Bay

6

 

Narrawallee Creek

35

Brisbane Water

7

 

Nelson Lagoon

36

Brunswick River

8

 

Nullica River

38

Burrill Lake

9

 

Pambula River

39

Camden Haven

10

 

Patonga Creek

40

Candlagan Creek

11

 

Port Hacking

41

Clarence River

12

 

Port Stephens

42

Clyde River

13

 

Providence Bay

43

Conjola River

14

 

Richmond River

44

Corunna Lake

15

 

Sandon River

45

Crookhaven River

16

 

Shoalhaven River

46

Currambene Creek

17

 

Sussex Inlet

47

Cuttagee Lake

18

 

Tomaga River

48

Fishery Creek

20

 

Towamba River (Kiah)

49

Georges River

21

 

Tuross Lake

50

Hastings River

22

 

Tweed River

51

Hawkesbury River

23

 

Twofold Bay

52

Hunter River

24

 

Wagonga Inlet

53

Jervis Bay

25

 

Wallaga Lake

54

Macleay River

28

 

Wallis Lake

56

Manning River

29

 

Wapengo Lake

57

Merimbula Lake

30

 

Wonboyn River

58

Moona Moona Creek

31

 

Wooli Wooli River

59