Have a question? Below is a list of Frequently Asked Questions. If you don't see your question here, contact Customer Service.
A list of commonly requested tests and prices can be found on each of the individual testing services area pages linked below:
The test you select depends on what you are wanting to test for. Please contact Customer Service for advice on the appropriate test for your needs.
If you are unable to find the test you want, contact Customer Service to discuss your specialised testing needs.
Discounts are available for larger testing volumes. Please contact Customer Service to discuss your testing requirements.
The validity of your quotation for Edible oil & oilseed, Feed quality, Plant nutrition, Soil health and Water quality testing can be negotiated The quotation timeframe can be negotiated depending on your needs.
Quotations for Livestock for export, Plant health and Veterinary testing are valid until 31 January each year and are subject to a price rise after this date.
For Soil health analysis, the following sample collection instructions are included with the soil sample kit:
The Fertcare Soil Sampling Guide and infographic is a useful resource.
For further assistance with collecting a soil sample, please contact Customer Service.
For Water health analysis, the following sample collection instructions are included on the water sampling kit label:
Sample collection for E Coli analysis has very specific instructions, these are also included inside the Micrbiological (E. coli) Water Sampling Kit kit
For further assistance with collecting a soil sample, please contact Customer Service.
Samples can be returned at your request. Residual samples will be returned at client expense. Samples are retained for one calendar month from the date of the final report. Please indicate your request for return of sample at time of requesting test.
Samples can be sent by mail or courier to the address supplied on the sample submission form.
Please contact Customer Service for courier account details and to arrange pre-printed consignment notes. Couriers can then be contacted directly to make bookings and arrange collection of packages.
For after-hours or same day deliveries, please contact Customer Service to arrange.
DPI utilises the services of the following nominated couriers:
5 working days for NIR analyses, 10 working days for wet chemistry
10 working days
5-10 working days depending on tests selected and workload
5-15 working days depending on tests selected and workload
2-10 working days depending on tests selected and workload
Turnaround times vary. Please refer to individual test/disease page
Turnaround times vary. Please refer to individual test/disease page
Turnaround times vary. Please refer to individual test/disease page
Test results are sent to your nominated email address.
Contact Customer Service for assistance with accessing results.
Interpretation of your results should be done by a qualified professional.
Contact Customer Service if you require assistance to identify a local advisor within your region.
Interpretation of soil test reports requires specialised knowledge of local conditions and crops. Laboratory reports are accompanied by a general guide. DPI strongly recommends you consult a local advisor (agronomist or horticulturist) or contact your Local Land Services office to interpret the results more specifically.
A copy of your report can be emailed to your nominated advisor.
DPI's water reports come with a sample specific interpretation of the Standard Analysis. A summary table of the ANZECC guidelines for stock/irrigation and Australian Drinking Water guidelines is also provided, as well as a selection of Primefacts.
Payments can be made through one of the nominated methods on your invoice or via DPI's secure online payment facility.
Invoices will be emailed to your nominated email address at the conclusion of testing.
Additional submission forms and sample guides for all DPI testing services can be found on the Forms page.
View DPI's testing services' Terms and Conditions.