Compliance

DPI is responsible for enforcing and monitoring compliance with all NSW biosecurity legislation. Biosecurity is protecting our economy, environment and communities from the negative impacts of pests, diseases and invasive species.

Through the NSW Food Authority, DPI is also responsible for regulating and monitoring food safety across the entire food industry supply chain in NSW - from paddock to plate.

Biosecurity and food safety compliance officers protect the environment and community by reducing, removing and mitigating the risk of harm to people and the environment.

As an outcome based regulator, our risk based approach to regulation minimises costs and maximises outcomes for the government, businesses and the community.

Our Regulatory Framework (PDF, 295.18 KB) details our core purpose as well as how we regulate entities and activities according to risk. It also details our regulatory outcomes, how they are achieved and how we measure our performance against these outcomes.

Biosecurity & Food Safety compliance and enforcement policies

Our Compliance Policy (PDF, 511.57 KB) details how we encourage voluntary compliance and detect and deter non-compliant behaviour.

Our Enforcement Policy (PDF, 397.25 KB) details how we encourage compliance through proportionate and escalated enforcement actions that ensure fairness and consistency.

Biosecurity compliance programs

The Biosecurity & Food Safety Compliance team administers proactive compliance programs to manage several identified biosecurity risks. These programs include:

Outcome reports for some of our 2020-2021 priority projects in these areas are highlighted below:

Biosecurity & Food Safety Compliance: Strategic Priorities

The Biosecurity & Food Safety (BFS) Compliance team is responsible for conducting compliance and enforcement activities to verify a safe and secure food supply, support the shared responsibility principle to reduce biosecurity risks posed by animal and plant pests, diseases, weeds and contaminants, and protect the welfare of exhibited and research animals. The team investigates reports of non-compliance, foodborne illness, pest and disease issues and assists in emergency management operations as necessary.

BFS reviews its compliance priorities annually to ensure that it adopts a risk-based approach to its enduring priorities, as well as new and emerging biosecurity threats and food safety risks. These priorities are determined in consultation with key industry and community stakeholders and are set in the context of NSW Government priorities and the NSW Department of Primary Industries Strategic Plan.

Read our Strategic Priorities for 2021-2022.

Biosecurity compliance activities for 2020-2021

Biosecurity compliance highlights from 2020-2021 include:

Biosecurity Compliance Activities
AuditsInspections Number of hives verifiedComplaintsCertification
744
ICA/CA, Hemp, Stock feed manufacturer, Exhibited Animals, Goat depots, Alkaloid poppies, Non-indigenous animals
7,133
Stock feed end-users and Stock feed retailers, fruit fly traps, hormone growth promotants (HGPs), Exhibited animals, Animal research
16,564
Bee  
956
Bee, plant, animal*
3,462
Cattle tick

* Includes exhibited animals and animal research complaints

Biosecurity enforcement highlights from 2020-2021 include:

Biosecurity Enforcement Activities
Written warningsDirections/Undertakings Penalty NoticesSeizures Prosecutions 
(number of charges)
250 
Bee, plant, animal**, cattle tick
1129 
Bee, plant, animal**, cattle tick
5661

** Includes exhibited animals

Contact

For general enquiries call 1800 680 244 or email biosecurity@dpi.nsw.gov.au

See a list of emergency and hotline numbers

Pests, diseases and weeds can travel with you as you visit different areas of Australia, and there are restrictions on what you can take as you cross state and quarantine borders. Following the rules helps minimise biosecurity risks to Australia’s unique environments and valuable agricultural markets.

Visit www.interstatequarantine.org.au

Contact the NSW Domestic Quarantine Helpline on 1800 084 881 or 02 9741 4790, or email quarantine@dpi.nsw.gov.au

Visit www.foodauthority.nsw.gov.au

Contact the NSW Food Authority Helpline on 1300 552 406 or email contact@foodauthority.nsw.gov.au

Past compliance actions