DPI is responsible for enforcing and monitoring compliance with all NSW biosecurity legislation. Biosecurity is protecting our economy, environment and communities from the negative impacts of pests, diseases and invasive species.

Through the NSW Food Authority, DPI is also responsible for regulating and monitoring food safety across the entire food industry supply chain in NSW - from paddock to plate.

Biosecurity and food safety compliance officers protect the environment and community by reducing, removing and mitigating the risk of harm to people and the environment.

As an outcome based regulator, our risk based approach to regulation minimises costs and maximises outcomes for the government, businesses and the community.

Our Regulatory Framework (PDF, 295.18 KB) details our core purpose as well as how we regulate entities and activities according to risk. It also details our regulatory outcomes, how they are achieved and how we measure our performance against these outcomes.

Biosecurity & Food Safety Compliance: Regulatory Priorities 2019-2020

The Biosecurity & Food Safety (BFS) Compliance team is responsible for conducting compliance and enforcement activities to verify a safe and secure food supply as well as the welfare of exhibited and research animals.

The team investigates reports of noncompliance, foodborne illness, pest and disease issues and assists in emergency management operations as necessary.

Biosecurity and Food Safety compliance and enforcement policies

Our Compliance Policy PDF, 511.57 KB details how we encourage voluntary compliance and detect and deter non-compliant behaviour.

Our Enforcement Policy PDF, 397.25 KB details how we encourage compliance through proportionate and escalated enforcement actions that ensure fairness and consistency.

Biosecurity and Food Safety compliance regulatory priorities

Biosecurity and Food Safety reviews its compliance regulatory priorities annually to ensure that it adopts a risk-based approach to its enduring priorities, as well as new and emerging biosecurity threats and food safety risks. These priorities are determined in consultation with key industry and community stakeholders and are set in the context of NSW Government priorities and the NSW Department of Primary Industries Strategic Plan.

Read about our Regulatory Priorities for 2018-2019

Read our outcome reports for some of these finalised regulatory priority projects:

Operation Beehave: Apiary inspections - Coffs Harbour
Operation Brass Monkey: Apiary inspections – Bathurst and districts
Operation Plains Wanderer: Apiary inspections – Hillston and districts
Operation Unite: Apiary inspections - Sunraysia

Biosecurity compliance programs

The Biosecurity and Food Safety Compliance team administers proactive compliance programs to manage several identified biosecurity risks. These programs include:

Regulatory Priorities and compliance activities for 2017-2018

The Biosecurity & Food Safety Compliance team outlined its Regulatory Priorities for 2017-2018 to ensure that it adopted a risk-based approach to its critical core functions as well as being able to address new and emerging biosecurity threats and food safety risks.

Biosecurity Compliance highlights from 2017-2018 include:

Biosecurity Compliance Activities
ICA/CA, Hemp, Stock feed manufacturer, Exhibited Animals, Goat depots, Alkaloid poppies, Non-indigenous animals
Stock fee end-users and Stock feed retailers, fruit fly traps, bee, hormone growth promotants (HGPs)
Bee, plant, animal, cattle tick
Permits / Certification
Bee, plant, animal, cattle tick

Biosecurity Enforcement Activities

Biosecurity Enforcement Activities
Written warnings
Bee, plant, animal, cattle tick
Bee, plant, animal, cattle tick
Penalty NoticesProsecutions

Outcome reports for key priority projects are highlighted below:

Exhibited Animals Baseline Audit Program 2017-2018
Operation Orange: Abandoned and/or neglected orchard inspections 2017
Retail delicatessen investigations 2017-2018
Food importer compliance project 2017-2018
Raw egg foods in high risk retail food premises


For general enquiries call 1800 680 244 or email

See a list of emergency and hotline numbers

Pests, diseases and weeds can travel with you as you visit different areas of Australia, and there are restrictions on what you can take as you cross state and quarantine borders. Following the rules helps minimise biosecurity risks to Australia’s unique environments and valuable agricultural markets.


Contact the NSW Domestic Quarantine Helpline on 1800 084 881 or 02 9741 4790, or email


Contact the NSW Food Authority Helpline on 1300 552 406 or email