Rural Recovery Support Services

The Rural Recovery Support Service is managed by the NSW Department of Primary Industries (DPI) and funded by Resilience NSW, to provide assistance to rural landholders and primary producers who have been impacted by the recent floods. DPI Recovery Workers are a single point of contact, providing information and referrals to support you on your recovery journey.

Our Recovery Officers can help you:

  • prepare grant applications
  • find the right technical advice
  • access workshops and information on key recovery topics
  • connect with industry experts
  • navigate government systems and regulations to resolve complex issues involving multiple agencies
  • link to a wide range of personal, business and financial services

Contacts for your local Recovery Officer:

Far North CoastChris Horsburg0437 923
Far North CoastJodie Magner0429 995
Far North CoastJane Munro0417 463
Far North CoastNitya Rolfe0458 632 
Far North CoastTony O'Connor0448 301 
Far North CoastTyron Lawless0467 036 
Far North CoastFiona Borello0455 455
Far North CoastRosie Whitelaw0460 729
North CoastJulie Downie0417 437
North CoastTrent Costello0457 469
North CoastMichelle Braiuka0456 818 
North CoastAimee Kenney0437 762 
North CoastYvonne Campbell0474 872 
North CoastMelanie Kenyon0477 801
Mid CoastAlison Laverty0499 363
Mid CoastJoanne Mountney0477 987
Mid CoastRob Edwards0417 443
Mid CoastJoshua Foster0417 467
Mid CoastEden Sutherland0439 531
Mid CoastBrett Hall0438 828 
Mid CoastTia McIntyre0477 100
Mid CoastMelissa Bull0408 993
South CoastLisa Sullivan0438 080 
South CoastLouise Fletcher0499 307
South CoastBec Paget0436 282
South CoastHenry Goodall0438 744
South CoastJulian Farrugia0488 100
South CoastEmily Worthington-Rich0472 707
South CoastMelissa Bowman0457 467

Rural landholders & primary producers located outside these areas can email or call 0448 077 684

Flood Recovery Resources

Please click on the blue bars below to find information that can help you recover from floods.

Resources and factsheets

Additional flood recovery resources can be found by visiting Local Land Services.

Regrouping after Natural Disasters

A 3-Part Webinar Series with Kim Deans, Business Coach


Farm Insurance

Disaster damage survey

To record damage to primary production and animals from natural disasters visit

The damage survey allows you to record the number of crops, animals, infrastructure and other primary industries damaged in a single event. You can add photos to the assessment and see the severity of damage in your area. With the current floods, we are encouraging those impacted to submit to this survey.

Animal welfare after floods

Managing stock problems after a flood

Stock problems after a flood (

Livestock welfare

Floodwaters and wet conditions can cause a wide range of livestock health issues. Monitor your livestock for signs of disease or injury, ensuring your livestock have access to adequate food and water.

Information on what to look out for can be found HERE.

If you observe any signs of disease or illness please contact your local district vet on 1300 795 299 or call the Agriculture and Animal Services Hotline on 1800 678 593.

Caring for horses after floods

If your horse has been directly affected by flooding, submerged or standing in floodwaters for long periods of time it can lead to several health issues, monitor your horses for any signs of illness or injury.

It is important to assess them as soon as possible, make sure they have clean water to drink and access to food and shelter. For more information on how to care for horses after floods, click HERE.

Managing pasture & fodder after a flood

Pasture options after a coastal flood (

It’s important that landholders understand where feed and fodder has come from, and what it is made up of so potential biosecurity risks can be managed. NSW Department of Primary Industries have produced this helpful handout for landholders and you can download a copy HERE.

For information about buying hay or silage after a flood, click HERE.

For information about biosecurity risks, like pests, weeds and diseases, visit Feed and Fodder (

NSW Department of Primary Industries Drought Feed Calculator

Managing water quality and testing after a flood

After flood or storms, suspended solids such as soil, silt or clay, can clog filters or irrigation systems. Poor water quality can reduce the productivity of plants and pastures or compromise livestock and human health.

If you have any doubts about the quality of water you intend to use for irrigation, stock, human consumption or other domestic purpose, you should get it tested. For more information, click HERE or call (02) 6626 1103.


Recent flooding has devastated many horticulture businesses across our region. Financial assistance is available.

Click HERE for available assistance.

We also encourage you to seek specific advice on the impact of floodwaters to your enterprise given the unique needs of various tree crops, vegetables or berries.

Assessing and stabilising soil erosion earlier is best to prevent further damage following rain events. Please also be mindful that flood water can impact crop product simply by conveying health risks like leptospirosis or untreated sewerage.

Chat to a trusted advisor in your industry or reach out to resources including or or

Rural Recovery Support Service - Bushfires

Please note the dedicated Bushfire Recovery Support Service finished at end of December 2021. If you require assistance, regardless of the disaster affecting you, please contact the Flood Recovery Support Service.